Alexa Restores Blog Reviews

17 February, 2010 - 07:00 AM - 11 Comments

The Alexa team acknowledged they had a glitch in the system which caused some sites to lose “legitimate” reviews for their websites and have now restored the lost reviews. I quickly confirmed on my own blog last night that my reviews are back up to high twenties for dragonblogger.com.

I have 27 five star reviews and 1 one star review, my one star review was for someone who complained about my blog page load times, they were a very legitimate concern at the time and I have since improved my page load times by 90% by trimming my scripts and external JS calls and improving on caching mechanisms. I don’t know if 1 star reviews hurt your Alexa rank at all or what impact they have on your overall site, but hopefully the number of five star reviews greatly outweighs the one star review I have received.

Has anyone noticed their reviews are restored? Anyone still missing reviews after Alexa fixed the issue?

-Dragon Blogger

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Written by Justin Germino (1518 Articles Published)

Working in the IT Industry for over 10 years and specializing in web based technologies. Dragon Blogger has unique insights and opinions to how the internet and web technology works. An Avid movie fan, video game fan and fan of trying anything and everything new.

Follow Justin Germino on Twitter @dragonblogger

Jaypee

My Alexa reviews are also back now. Good thing it was just a glitch and that we didn't lose all those reviews. :D
.-= Jaypee´s last blog ..iBlog6: The 6th Philippine Blogging Summit =-.

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Dara

I usually don't have issues with small glitches such as this, as long as they are rectified quickly and accurately. I'm glad that was the case.
.-= Dara´s last blog ..Why do some Pastors watch porn && swear? =-.

Paul Tech

I don't think reviews will affect rankings. Traffic is still the main metric but it is nice reading some of the reviews.
.-= Paul Tech´s last blog ..Friday Reads 12/2/10 =-.

Keith@Norman Rockwell Art

It's hard to believe that someone would give a bad review just because of page load time lag. It is the content that counts and yours is as good as anyone's.

The real problem is that a lot of people read the negatives first. I plead guilty to doing that myself.

Can that person go back and re-review your blog and increase your stars to reflect the fix of load time? That should be allowed by Alexa.
.-= Keith@Norman Rockwell Art´s last blog ..Feb 16, Norman Rockwell: Polley voos Fransay, the 11/22/1917 Life Magazine cover =-.

MsIleane

Yeah Justin! Thanks for bringing this issue up. I didn't notice the reviews were restored until I got the tweet from @AlexaInternet as follows:@Ileane@seosmarty@dragonblogger
As you've already noticed, all reviews should be back up. Next step, figure out what went wrong.

This is a good day when you can point something out to big sites like this and they admit a mistake and work to resolve the issue. You should feel about 10 feet tall right now.

Cheers!@Ileane

.-= MsIleane´s last blog ..Social Networking in 2010 from EricaSays.com =-.

dragonblogger

I am just psyched I got my reviews back. It was Holly and You that actually notified Alexa, I was busy on vacation and only noticed it was fixed when I got back.

TheInfoPreneur

Hey man,

Yeah I noticed I lost about 3 or 4 but it's all good now.

Thanks god, where would I be with only 8 reviews lol
.-= TheInfoPreneur´s last blog ..I Rank Higher Than ProBloggers, But Make No Money =-.

Heather

Mine are just restored as well, much happier now that I can stop by for a quick pick me up now and then. Thanks for the heads up!
.-= Heather´s last blog ..How to Hack Your Paperwork to Save Time =-.

Holly Jahangiri

I don't think reviews affect your ranking at all, frankly. But they're good to have, anyway. It's too bad that a poor review can't be altered after fixing problems that caused it.
.-= Holly Jahangiri´s last blog ..Wordy Wednesday =-.

jan geronimo

Wow, 33K Alexa ranking. That' impressive figures. At least for me that's a big deal. :)
.-= jan geronimo´s last blog ..When a Question Is the Answer =-.