Dealing with Denial of Service Attack on HostMonster

1 February, 2010 - 07:00 AM - 8 Comments

As it turns out, just two days after moving DragonBlogger.com to my new hosting provider the host comes under a DoS attack which causes a 3 day outage on and off for my three blogs and the thousand or so other sites hosted on the same hostmonster server(s). I honestly felt frustrated that these issues took so long to resolve and my blog continues to take outages, HostMonster should have a spare amount of servers that they can move sites around more easily in case such an issue occurs.

This multi-day outage has cost me money as a blogger and time, it costs me viewership by visits and people who find my site via search are not likely to come back if they reach a dead site or can’t be displayed page. This also costs me realrank as it cannot track my visits because they can’t actually arrive on the site, and this costs me the ability to qualify for higher quality opps if any while I am undergoing this outage.

All in all this outage cost me almost the entire year’s worth of “hosting fee’s” for HostMonster and I intend to call support and request a credit to my account for the outage, as why am I paying for my site to be unavailable.

HostMonster did have outstanding support, but my confidence in the hosting provider is shaken in how long it is taking to mitigate and recover from this DoS attack.

-Dragon Blogger

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Written by Justin Germino (1518 Articles Published)

Working in the IT Industry for over 10 years and specializing in web based technologies. Dragon Blogger has unique insights and opinions to how the internet and web technology works. An Avid movie fan, video game fan and fan of trying anything and everything new.

Follow Justin Germino on Twitter @dragonblogger

Dennis Edell

Sorry for the issues man, really. I feel real lucky (fingers crossed) for never having such hassles with Hostgator.
.-= Dennis Edell´s last blog ..Welcome Aboard Part 2! All The Info You’ve Been Waiting For… =-.

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Nicole@payday loans uk

By writing this post.. i guess you have done them more damage than your year's hosting fees. So you may consider skipping the request for credit in ur account.

Gomez@AutoGlass Repair

I'll be watching over the coming days to see how it goes... curious if you would still recommend their service?

~G
.-= Gomez@AutoGlass Repair´s last blog ..Windshield Fluids with Antifreeze =-.

dragonblogger

If this DoS outage is resolved and everything improves I might, I will have to give it time. I still was impressed with their tech support and am just hoping this is a fluke and a big enough issue that it isn't a common problem for them.

Ralph

I wondered why your site was unavailable. This has to be very disappointing just after moving. I hope you find your hosting company shares this disappointment and regains your trust.
.-= Ralph´s last blog ..The Top Ten Reasons for NOT Posting Daily =-.

I don't blame them for the issue, though I think they could do more and work faster to resolve it. I understand their methods though being in the same IT Security industry.

Extreme John

Eeek bro, I hate seeing you go through the hosting issues. Everyone goes through it sooner or later and good consistent sites like yours never end up affected in the long run.
.-= Extreme John´s last blog ..What is One Thing You HATE about this Place? =-.

Thanks for the kind words, at least the Captcha stopped my 200 comment spams from showing up in pending. Captcha now blocked about 99% of all spam comments I was receiving.