Oct 222012

As my readers may have already noticed, the commenting system on DragonBlogger.com changed on October 22nd 2012 from Livefyre to Disqus 2012.  DragonBlogger.com converted to Livefyre in October 2011 and at the time the system was a vast improvement over the default WordPress commenting system by both helping eliminate spam, comment moderation time and allowing more seamless integration with social media.

As I was waiting for Livefyre Comment System 3 to be released, I realized even with the commenting system upgrade it wouldn’t have some of the features I am looking for to further increase my efficiency as an owner and administrator of 7 WordPress blogs and blogging as a part time hobby efficiency is essential.


Many other bloggers including our own writer Victor Salazar known as @MetallmanX here use Disqus 2012 on their own blogs.  Here were my own reasons for deciding to test out the Disqus 2012 system on DragonBlogger.com after putting it in on my smaller blogs and letting it sit for just over two weeks now.

Rely to Comments By Email

Disqus 2012 lets you leverage email to reply to comments, Livefyre does not.  Plain and simple I get about 20-30 comments per day on some days and I am sometimes traveling in a car with an iPhone or iPad and it is inconvenient to have to open up each and every blog post to reply to comments.  Reply to Comments by Email works and works very well with Disqus 2012.  I tried it on several blogs and every time the comment reply gets perfectly inserted into the conversation thread on the blog.

Reply to Comments on Disqus Dashboard


Again, another great features that Disqus 2012 has that Livefyre is lacking is that you can log into your Disqus dashboard and directly reply to comments from the dashboard.  These comments sync back to your blog, this means you can do moderation and replies for all of your blogs right from Disqus website in one centralized place.  This is simple and easy if you run 7 blogs as you can moderate and reply to all comments from 1 location.

Reply to Comments from WordPress Dashboard


Disqus takes over the WordPress Commenting system a bit, when you click on the comments link in the WordPress dashboard it actually is framing in the Disqus dashboard for your blog.  So you can moderate and reply to comments right from your WordPress dashboard (really their dashboard loading in your WordPress dashboard) kind of like a commenting inception.

Still, you can’t reply to comments from your WordPress wp-admin at all with Livefyre and this is another feature of Disqus that makes it easier to moderate and reply to comments via alternative methods than just going to the original article.

Better Conversation Tracking and Community Tracking

Livefyre has some capability to display most recent conversation on posts, but if you look at Livefyre it really is geared only for the site administrator.  Disqus is about the conversations and every single user can leverage the Disqus dashboard to keep track of what Disqus blogs they comment on and how often, as well as keep track of who replied to them across all of the blogs.  They can do all of this more easily from the Disqus dashboard and without having to subscribe to every email update on every conversation. When you go to comment on any Disqus blog you automatically see if there are replies outstanding waiting for you to check them out, from ANY Disqus blog that had a conversation started.


Disqus makes friending, following and tracking others in the community easier and still has a much larger community of users already due to it being around for a long time.  This means fewer people will have to sign up and this is always the hardest thing to convince readers to do.

Image Uploads

Livefyre Comments 3 does feature Image Upload but isn’t generally available yet and I wanted to start leveraging this feature now.  Disqus 2012 already has the feature you can enable to where readers can upload images with their comments and I plan on leveraging this in creative ways in the near future.

Guest Comments

Livefyre does allow guest commenting, but it is still a process which involves a popup window opening and asking the user to input information, then the user has to deliberately choose not to sign up and post anonymously instead.  Disqus is a little easier on the guest commenter if you choose to allow it and makes it more user friendly.

More Mobile Friendly

I have had numerous users complain they had trouble signing into Livefyre on mobile devices which would often display white pages when it tried to connect via OATH to Twitter or Facebook or whatever reason.  While this was only a handful of complaints how many never bothered to complain and just never commented?  With almost 10% of my traffic coming from mobile browsers I needed a commenting system that was more stable on mobile platforms and Disqus 2012 seemed to be more stable and faster loading.

Earning Potential with Promoted Discovery

Disqus 2012 has a promoted discover feature which both offers you more traffic plus helps you monetize your site by showcasing other conversations from other blogs at the end of your comments section.


This system is in it’s infancy and I wanted to test it and review it to see if it actually could make a little extra revenue or bring in more traffic.  One thing I noticed off the bat is that the recommended conversations don’t seem to have any filter based on age, I have seen recommended articles that are years outdated and I think there should be an age limit on what it recommends.  It could do better keyword/category matching of the article to find recommended as well but it still has potential.

Spam Moderation

I have been told that Disqus has better SPAM filters and controls than even Livefyre, when I first started using Livefyre last year I had no spam at all with the commenting system, but over the months spammers have gotten creative and more manual, adopting accounts in the system so they can spam keywords or embed URL’s in their comments which are dofollow.  It is at the point where I get nearly as many spam comments as I do regular comments now with Livefyre and this was my whole point in moving away from WordPress commenting with CommentLuv was to reduce the spam.  Sure Livefyre allowed for users to flag comments as spam/inappropriate and you can create custom flag rules to wipe them out, but you still have to rely on users to flag something or you have to do it manually.

So far I haven’t seen any spam show up yet really, not in the same format.  I have it setup so any comments with a URL in them are automatically held for moderation before posting, but other comments post without moderation first.  From what I could tell you could not set that specific function in Livefyre to hold comments for moderation if it detected a URL.

Livefyre Still has Great Features

Now, Livefyre still has some features that are better in some ways or just lacking in Disqus 2012 as well, so I am making a trade off and here are some of the things that Livefyre does better than Disqus.


Reactions are conversations on social media that are detected and brought into your blog post as part of the comments section.  Livefyre can read in reactions from Twitter and your Facebook fanpage.  Disqus 2012 can only see Twitter reactions there is no way to link a Facebook fanpage with Disqus 2012.

Share Comment to Social Media with 1 Click

I liked being able to type a comment and check mark share on Twitter/Facebook, then post the comment and have it blast out on Social Media.  In Disqus 2012 this is a multi step process, first you have to type your comment and post it, then you have to share on Twitter, then you have to share on Facebook.  Disqus should make this all part of the commenting step in the first place.

LinkedIn exists and has this same share capability in Livefyre Comments 3, Disqus 2012 doesn’t even let you connect LinkedIn yet.  LinkedIn is still growing in popularity and does generate some traffic and Disqus 2012 should have the ability to connect the network and share comments on it.

Flag Rules

The Flag rules in Livefyre 3 where you can set default actions based on the number of “spam flags, inappropriate flags…etc” readers mark a comment as are better on Livefyre.  Livefyre allows for more flag types for comments, though I pretty much use only 2 (spam or trash).

Comment Moderators – Tie

There are a little more options for comment moderators with Livefyre than with Disqus 2012, they have the option to restrict emails to all conversations or only conversations they are moderators of.  In Disqus 2012 however all moderators get a special “MOD” mark next to their name when they comment or reply to comments, this will help my staff writers stand out more in the comments so readers know they are site moderators.

WordPress Comment Importing

Both offer WordPress comment importing, but with Livefyre I was able to import over 15k comments in less than 4 hours, with Disqus 2012 I am having a lot of trouble and delays importing comments with over 14 hours elapsing and all comments are not importing.  I think Livefyre definitely does the comment importing from WordPress into their system better from what I have seen so far, I am still waiting to see how the syncing works back to WordPress in the past I know Disqus was reported to have sync issues though there is always a manual sync option.


Here is a quick table of the feature run-down!

Features Livefyre Disqus 2012
Reply by Email No Yes
Reply on Dashboard No Yes
Reply on WordPress Admin No Yes
1 Click Share to Social Media Yes No
Flag Rules Yes Yes, less
Multiple Comment Moderators Yes Yes
Guest Commenting Yes Yes, more friendly
Mobile Friendly No Yes
Earnings Program No Yes
Commenting Community No Yes
Image Upload to Comments Yes, Livefyre Comments 3 only Yes
Comment Formatting (Bold/Italics…etc) Yes, Livefyre Comments 3 only No, lets you format, then loses formatting when you post comment.

So be sure to give the Disqus commenting system a try on DragonBlogger.com, let me know if you like it better or worse than Livefyre and how it works so far.

Justin Germino
Working in the IT Industry for over 13 years and specializing in web based technologies. Dragon Blogger has unique insights and opinions to how the internet and web technology works. An Avid movie fan, video game fan and fan of trying anything and everything new.
Justin Germino


Technology, Gaming and Wordpress blogger who runs gadget giveaways, helps others with blogging tips, monetization, earning and more!
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Justin Germino
  • salmanbaig0312

    hey why u don’t use commentluv ?

    • I used WordPress with CommentLuv for my first 3 years of blogging, and I bought and used CommentLuv Premium on many of my blogs. The spam grew to be unmanageable unfortunately even with GASP+ I get 10x the spam that requires moderation plus 3-5 good comments per day would end up in my spam queue and I would have to remember to dig them out and rescue them.

      CommentLuv encourages those to share on social media by granting access to link to conversations, a huge incentive and plus, but it can’t read in reactions from social media and doesn’t let you directly share the comment itself to social media the way Livefyre and Disqus can. I see social media as an extension to blogging but ultimately you want to put those conversations back on the blogs.

      Also, in some of my contest posts I respond to commenters in real time especially in the final hours, Livefyre 3 and Disqus read in comments and display them in real time, without having to keep refreshing the page. It is easier to manage and scroll through hundreds of comments on Livefyre 3 or Disqus 2012 than with WordPress default commenting.

      Reply by email a huge feature I wanted, doesn’t exist with CommentLuv or Default WordPress commenting. The ability to moderate and administrate 7 blogs worth of comments from a single location doesn’t exist with CommentLuv or default WordPress commenting.

      • salmanbaig0312

        Yea you are right @dragonblogger:disqus! Commentluv increases spam because people comment just to get backlink!
        On other hand the disqus plugin just make your page heavy to load.This is new but as time passes you site will be lazy to load due to disqus.I have also used this for 2 months in one of my blog, its awesome, having good features but due to load time i removed it and came back to the default commenting system.
        Now i think the disqus is imporved even in load time, surely i will check it again.
        The point ” social media ” is just awesome, i don’t even thought about it before that someone can also share their comments on social media. But this is true, almost 60% of commenters want to share their comments on FB, Twitter.
        Well thanks alot for explaining.

        • All of those reasons are exactly what led me to Livefyre and now disqus 2012.

        • Tony for some reason when I see your comments in the Disqus dashboard you have a “Low Rep” moniker next to your name, this doesn’t show next to your name when you leave comments on the site but you may want to ask Disqus about this.

        • Yea..I saw that. I guess that’s what happens to a person when you have an opposing viewpoint from many others.
          Basically, a few places where I left comments may have flagged my comments.

        • Maybe an equal number of vote ups, or something will offset. People should only flag “spam” as such, I only see ability to flag as spam, moderate, blacklist…etc. Livefyre did have a way to flag as inappropriate and more flag options.

        • That’s fine. If they remove it, it’s removed. If not, won’t lose sleep over it. I’m keeping their discovery box active until I get Wordnik straightened out.

        • This probably doesn’t have nothing to do with me…but…um IP ADDRESS SHOWING!!! That’s a security risk 🙂

        • I learned that you can edit your own comment but can’t remove a previously uploaded image it would seem.

        • Already ahead of you — I suggested that feature months ago. Perhaps you and I should bring it up again? Subject: [dragonblogger] Re: Changing to Disqus 2012 from Livefyre

  • What the hey..I changed this past weekend too..lol

    • Really I didn’t know, can you share a post on why you changed as well?

  • HOORAY! Now I can actually leave you a COMMENT!

    • I had a few complaints from other readers as well who had trouble with Livefyre

  • Good to see you switch. I can now comment from work as Disqus isn’t blocked.

    • I didn’t dislike Livefyre, there were a few kinks that still needed to be worked out, it just appears that Disqus has more features and more of them that I particularly wanted at the moment. 1 thing is clear, it has been 24 hours now and my comments are still stuck in Disqus import queue, so I have about 20k comments that are still not yet imported into Disqus that need to be.

    • Hey there Paul. I’m just glad that I comment directly from my Email without having to click on the link.

  • I love Disqus, so I’m glad you like it. I don’t use Livefyre that much.

    • Thanks for the feedback, I am still struggling with getting my comments imported, and have asked @disqus for support, over 30+ hours later 2 imports seemed to stall off (one was an export of all posts, then manual import) and I still only have a few hundred comments imported to Disqus, not the 22,000+ I need imported.

      • The importer can take a while.
        Subject: [dragonblogger] Re: Changing to Disqus 2012 from Livefyre

        • The great folks over at the Disqus team took a look at my XML file and found there was some errors in the XML related to tags left by the Blubrry Powerpress plugin which interfered with the comments importing into Disqus, they cleared it up and all 28k comments are now imported into Disqus for dragonblogger.com

        • Glad to hear that. I also should have mentioned the XML tag problems that you might have had, but I probably didn’t catch on to you using WordPress. Glad Disqus solved it for you.

  • Hmm.. I’m thinking maybe its time to give Disqus a chance a gain. I’m getting tired of ComLuv and the SPAM I get.

    • I got way less spam with Livefyre than CLP, and way less spam with Disqus than Livefyre now. I get maybe 1 spam comment per day that I have to moderate and this is across 4 blogs (all of which I converted to Disqus now) am likely to convert my remaining to disqus shortly.

      • Yea I’m thinking I will try and make the switch at the beginning of the year. I liked the interface with DISQUS but wanted the link juice I got from having a dofollow comment system. With today’s Google changes? I don’t think it matters as much!

        • I’m not sure that is true. Agencies who have attorneys as clients tell me commenting on my blog is why they rank. I prefer CommentLuv because it builds community faster. With most other systems you’re just a name. Since I know nothing about you and I am very busy the odds of me ever finding out more or visiting your site are slim. A great comment MIGHT get me there.

          Any system that eliminates spam is likely to also eliminate comments depending on how they get rid of them. Since I rarely comment outside the CommentLuv community and I don’t track which comments disappear I don’t know how they work. I do know that if you regularly comment on blogs where you aren’t already know, Akiemet WILL end up flagging you as a spammer. I see it all the time and get a lot of questions about that.

          Any third party system that can edit your comments can potentially be used to censor us. Few take that nearly as seriously as they should because they do not realize how important it is to be able to share and read independent researchers and thinker’s content.

        • Let’s be honest though, I comment on a lot of CLP blogs where comments are held for moderation too and I never know if they get published either because I don’t check back and I rely on replyme or other notification to let me know someone responded to my comment. Comments being lost to the void isn’t just an external commenting system problem.

  • I prefer Disqus – how was the transfer?
    I was wondering why not switch to Facebook comments? or is the stats from Disqus too good to pass up?

    • For my smaller blogs it was very quick, for DragonBlogger and my Personal blog BluBrry Powerpress put an extra XML tag into the comments in WP database which broke the import so Disqus guys had to fix my exported XML file for me and import it. They did an amazing job doing all the work to import my 23k comments for me however, but because it took 48 hours of troubleshooting to figure out problem it was longer than normal. I imagine it should only be a few hours for a smaller blog up to 24 hours they say.

      #1 reason I don’t recommend Facebook comments is that you never get notified EVER if someone comments on your blog posts, no email, no update…anything. This makes it impossible to know when someone comments especially when you have thousands of articles and random comments on them all day long. The second is you have little moderation control over comments, the third is that while there a billion facebook users not everyone uses or wants to use facebook especially publicly (some only use it for private family/friends) communication, yet you want to allow everyone to comment.

    • Have people forgotten that not everyone uses Facebook? If you use that as your commenting system anyone who chooses not to have a Facebook account they actually use can’t comment. (Note that everyone HAS a Facebook account whether they ever log into it or not and it is compiling a profile on you even if you refuse to use it.)

      • Lets not forget, Facebook comments also doesn’t email or notify you when someone leaves a comment, gives you no ability to moderate the comment. This is in addition to the restricted users, though 1 billion is a lot, the spam is no less, people just leave links, with no ability to moderate, only hide/flag from your own view.

  • I just begin on the web sphere, but I really prefer livefyre than all the other platform.

    • Why Karsten? That is the one I dislike the most. I will almost never comment where it is in use which means I also do not read or share.

  • If you had let me know you removed Livefyre I would have been by more. There is no incentive for me to make time to comment and share your posts using Disqus, but at least there is not the disincentive Livefyre was. When your blog is popular you are going to get spammers. When you change you’ll have fewer until the spammers who prefer whatever you switch to catch up with you and then it will keep increasing.

    Bloggers are still focusing on keeping spam off and totally missing the point that if you delete your real comments you insult those commenters and they stop reading, commenting and sharing. Yes, spam is a time-consuming hassle, but being rude to your commenters is no solution. Too bad their is no fitting penalty we can impose on spammers who steal our time.

    • In nearly every way Disqus 2012 is better than Livefyre except 2, Disqus doesn’t sync comments as reliably back to WordPress database by default, this required a custom cron job to accomplish and an update to my wp-config.php for me. The other is that when you want to share a comment on Social Media on an article, Livefyre has it way better and lets you customize the message a bit to help invite others, you can also reply others easier on Livefyre to Twitter/FB to bring them into a conversation on a blog. Disqus however has easier interface, faster guest commenting if you enable it so people don’t have to sign up for an account and FAR better conversation tracking. I can easily track every conversation across every single blog I am involved with with the My Disqus this is something Livefyre should have vested more in. I would have liked Disqus to have a “my latest article” feature since it tracks conversations so well as an option. Also it would be nice if Disqus did allow you to let user’s profile link to their homepage or there was integration with CLP but it definitely dramatically reduces spam, there is less spam on Disqus than even Livefyre for me.

      • Hi I’m Tyler, I’m from Disqus. Regarding sync in the Disqus plugin, the significant majority of sites have no issues with sync. By default it uses the built-in WordPress cron so if you’re having cron issues we’d suggest looking into your WordPress configuration — your theme, plugins, server config, server logs, etc.

        If you’ve already done that, can you shoot me an email tyler at disqus? I may not be able to make any changes to the plugin to address what’s happening on your site but it’d be really helpful to get more info about your config for future improvements.

        When sharing a comment in Disqus you are able to completely customize the message too. Is there some additional functionality you’re looking for in the sharing mechanism? Can you point me to an example?

        And thanks for the suggestions too. Consider them passed on to the rest of our team.

        • For the Disqus Comment Sync, the problem likely occurs when using W3 Total Cache and Incapsula as much of the posts are served via cache they never actually trigger the hit on the WordPress server which would trigger the cron entry. This is likely why I had to do the manual cron which solved the problem, so not a big issue it just took some figuring out.

          For sharing the comments on Social Media, I would prefer to have check boxes so that as I leave a comment I can choose to share it on social media when I click post comment, not have to post the comment, then share it after I already posted it, should be 1 fluid step like Livefyre.

        • Also missing share on LinkedIn which Livefyre has for social sharing of comments. The @tyler:disqus feature isn’t as robust, I can sometimes see people but it doesn’t scan and sync and automatically check your Facebook/Twitter friends when you type @ to see who you are trying to bring into the conversation. With Livefyre I can @ reply a Twitter or Facebook user in my network (even if they aren’t in Livefyre) and it will message them on Facebook or Twitter.

          Still, Disqus image upload feature is excellent, the spam blocking is better and it loads more reliably on browsers/mobile devices though 1 user reported issues with Firefox 17 on the Mac not loading Disqus comments at all, it works on Opera on Mac but not Firefox. I can’t confirm as I don’t have a Mac.

        • Yeah, we plan on beefing up the @mentions feature. Thanks for such thorough feedback Justin, it’s really helpful.

        • how about adding CSS support?

    • BTW, I just found out if I click your name, it expands your profile and shows the link to Growmap.com when I look at my html source code from this page, it would appear you get a dofollow link back to growmap.com from your comment, can you confirm? Even without expanding your comment profile here in Disqus, I still see the dofollow link to your homepage in my html source code (IE the link has no nofollow tag)

      • The SEOBook toolbar shows the links as dofollow (or at least not nofollow), but whether that is an actual link or not I can’t say. We’d have to find that out from the Disqus folks unless you know for sure?

        • I double validated, they are nofollow I think, I think some code outside the source HTML makes it a link, but it doesn’t show as a true hyperlink in the HTML source, I will check with Disqus team however. Links in comments when approved appear to be dofollow, just the homepage profile URL does not appear to be.

        • Links in Disqus are nofollow.

          Links in the page markup itself (like when you do View > Page Source in your browser) are a bit different. Keep in mind normally you won’t see Disqus comments in the page markup because Disqus is rendered via JavaScript so it doesn’t the page markup must be loaded into the browser first. So, those links in the page markup appear (most likely) because the comments have been synced back to a local datastore, on this site that would be the WordPress database. And then the comments are rendered server-side (on the server running the WordPress installation) by the Disqus plugin so they can show up in the markup and thus be visible to search engine crawlers, for example.

        • Thanks for the clarification, are you positive this isn’t the Disqus plugin/app showing the HTML source code:

          Shyama Pai

          i want the mouse for my hubby,he loves these stuff!!

          I say this because, WordPress commenting doesn’t use these div tags, very dsq specific, this shows in HTML source and I wouldn’t think be written into the WordPress database as part of the comment.

        • Yes, as I mentioned that is the Disqus plugin.

    • Nevermind it isn’t a link outbound, it shows URL and it is a link to homepage, but somehow it makes it a link without showing the a href in the source code, html voodoo

  • Michael Aulia @CravingTech.com

    I just noticed that you have switched from Livefyre (yeah, sorry for my ignorance!) and I did a search to find out whether you’ve written a post about it. And voila, here I am 🙂

    I’m thinking to switch too (no good reason, really.. just thought it’s better to manage and looks better in terms of layout formatting). Seems that the W3 Total Cache is a bummer though.. do you have a post tutorial on how to setup the manual cron for it?

    Gotta make sure to get the feedbacks and everything before I really decide to make the switch. 18,000 comment should take a while -_-‘

    • I am doing an article about it this week, but they have easy instructions on their site too on how to do it. It may be more Incapsula needed me to do it than W3 Total Cache, not sure which one specifically. When importing comments to Disqus it is pretty quick, but if you are using Blubrry Powerpress Plugin for podcasts, this will interfere with Comments due to extra iTunes tag, if you use this plugin you will have to do manual export of comments, then import at least I did.

      Other than that the last 3,000 comments have all been on Disqus and synced fine back to WordPress once I had the cron setup.

      • Michael Aulia @CravingTech.com

        Ah alright, thanks.
        A couple of years back, I hesitated to move to DISQUS because I heard the threaded comments will be lost if you move back to WordPress at some point. Not sure if this is still the case or whether they have updated it. I’ll ask around

        Thanks, Justin

        • I actually have no idea if the comments remain threaded, I will have to specifically look into that and confirm if threading is remembered or not. I honestly don’t know if Livefyre keeps the threading intact either more than just the single reply to original comment that is.

  • Disqus is really a nice platform for blog comments. You get good traffic from Disqus commenting. Also very easy to comments on an blog.

  • I have a question, Justin. I currently use LiveFyre. I’m wondering, will all my LiveFyre comments be lost if I transfer over to Disqus on my blog?

    • No, your Livefyre comments should have synced with your WordPress blog (check WordPress dashboard under all approved comments and make sure you see all of your Livefyre comments have synced) so if they all synced to WordPress, then when you install Disqus, all your WordPress comments from database will upload and sync with Disqus and any new comments on Disqus will sync back to your WordPress blog like Livefyre does.

      This is why these systems are better than Facebook, Google+ commenting plugins because those comments don’t sync to your WordPress blog and are lost if you change commenting systems.

      • That’s fantatic! Thanks, Justin! I’m going to do that today!