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I have the strangest problem that started in the last five days which is that I cannot reach helium.com anymore with any browser on my computer. It is either a routing issue or something to do with the network layer, but I tried with Internet Explorer, Firefox and Google Chrome. I get the same error with each browser no matter what I try.
I have already rebooted my computer, rebooted my router, cable modem and nothing resolves the issue. Clearly helium.com is not down as many other people say they can reach the site just fine, yet I cannot hit the site at all. Is there a routing issue between the Cox subnet and helium.com subnet?
Wonder how long until this resolves itself, or if it will resolve.
-Dragon Blogger
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Tags: broadband network issues, can't connect to helium, helium access issues, helium connection timed out, helium down, helium not reachable, helium timed out, helium timeout issues, helium website down, helium website issues, network routing issues
November 22nd, 2009 at 7:09 am
Hi,
Sorry to hear you are having problems accessing Helium.com. It works fine for me. Did you try using a different computer at another location? This is my first time going to helium thanks to you. I bookmarked it in Diigo for you, can you see if from this link? http://www.diigo.com/user/ileane
Hope this helps.
@Ileane
ileane´s last blog ..Top 5 Blog Topics
[Reply]
November 22nd, 2009 at 10:24 am
I tried from your Diigo link, haven’t tried from another computer in same house yet, will try that next.
[Reply]
November 22nd, 2009 at 8:54 am
So sorry to hear that Justin. I can access my Helium account just fine and no problems at all. Unfortunately, I can not answer your question as it is too technical for me.
Ditesco´s last blog ..Blog Engage: A Blogging Community That Pays Off
[Reply]
November 22nd, 2009 at 11:01 pm
Did you trying reseting your router (clear the memory)? Sometimes clearing the computer’s cache helps too.
[Reply]
November 26th, 2009 at 2:23 pm
Hey DB, I just left your link with another blogging buddy on a post he did about helium; asked him if he ever had this issue – http://www.imjustsharing.com/my-gripe-with-helium/
Dennis Edell´s last blog ..Are You Thankful For Your Blogging Community?
[Reply]