Due to the pandemic, many companies are adopting Artificial Intelligence. Businesses are more connected than ever before due to the nature of a global lockdown and work from home initiatives.
Advancements in ChatBots
Gone are the days when a chatbot could only answer a handful of automated questions. Recently, chatbots have become more sophisticated and are much more capable of answering complex questions and responding to inquiries in a more human-like and personal way. The development of advanced chatbots is transforming how humans interact with such technologies and access information from machines, and this trend is expected to continue in 2021.
Artificial intelligence, particularly machine learning and natural language processing, are at the center of these developments, allowing chatbots to handle more detailed questions from customers, react to messages in more natural ways, assess sentiment, and go beyond simple questions. As chatbots become more advanced, they will be adopted by more companies as an effective way to handle customer service challenges.
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Augmented intelligence will remain a major trend for companies as they use AI within their operations. Augmented intelligence is described as using a computer system to improve the performance of humans rather than to replace them.
Healthcare professionals are using artificial intelligence to diagnose conditions and devise treatments more effectively and efficiently than ever before. With the ability of AI to quickly handle and analyze large amounts of data, healthcare professionals can combine their skills, intuition, and critical thinking to create augmented intelligence.
In the coming years, the use of AI-powered devices in our daily lives will become even more embedded with hardware, the Internet of Things (IoT) and AI. These devices will be involved in all types of situations and range from highly complex technical equipment to personal exercise equipment.
The development of AI-powered devices is making a huge impact in the healthcare sector. A glove is being developed to help people with Parkinson’s regain a steady grip; this device, developed by Google, is making it easier for the blind to see.
The use of AI-powered devices for leisure purposes is also growing. From bikes with integrated fitness trackers to home gyms to smart razors to baby monitors, it appears that every circumstance has its smart device, and AI is the vital component that makes it so. The field of AI is at a fast pace, and innovations are growing at an impressive rate.