E-WIN Hero Series HR-BC3D Gaming Chair Review

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It seems like not to long ago the first gaming chairs came out, I was so disinterested in them.  Why would you charge so much for a chair, it can’t be that comfortable,… can it?  Last year I came to find I was so wrong and these things are incredibly comfortable, so much more than almost all of their chairs you can find in your local office supplies store.  With that, I introduce you to my review of the E-Win Hero Series HR-BC3D Computer Gaming Chair.

Let’s go over some of the features:


  • 16mm diameter V Durable Steel Frame
    • 1.5mm thick coat to prevent rusting
  • Aluminum Five-Star Base
  • High elasticity and high quality 1.2mm thick PU Leather Surface (Polyurethane)
  • Embroidered Ewin logo on headrest and pillows.
    • Included Pillows
      • Lower Lumbar
      • Neck rest
  • High back with integrated headrest
  • 2D Armrests (Up/Down)
    • PU Surface
  • Seat Height Adjustable
  • Level Operated Back Recliner
  • Tilt lock and Tilt Control Mechanism
    • Tilt Tension control
  • 85° to 155°-degree tilting for back
  • 120MM Class-4 Gas Lift Piston
    • Supporting up to 330lbs/150kg
  • Cold Molding Foam
    • High Density Memory Foam
  • 360° Swivel
  • 3, 5 and 10 Year Warranty (Explained later in the review)

These boxes are always so big, but of course there is a big cushy comfy chair in there after all so it is to be expected.  So let’s check out the unboxing video so we can see what’s inside.

Quite a few things to go through, and I do apologize there was a manual but in the confusion, I had lost it.  Once we were approached for the opportunity for the chair, I picked the one I wanted and they started packaging everything just for me.  Towards the end, when they were about to ship it I had realized I picked the wrong one and contact them to change the chair and that’s where the mix up occurred.  They shipped me the chair I wanted, but kept the other chairs manual inside, it was the manual for the Champion Series, not the Hero Series I had the final selection on.

No worries though, later in this review I show you all how to build it, so you can use that video as a guide.

Here are links to both sets, in case you are curious.  If you are going to purchase one, stay tuned till the end of this review as I have a coupon to save you a bit of cash.

Hero Series: https://www.ewinracing.com/14-hero-series

Champion Series: https://www.ewinracing.com/13-champion-series

OK, now that you are back from that, let’s jump over to the Piece by Piece section so that we can go over each piece in this kit.

[nextpage title=”Piece by Piece”]

This was the full set of components I pictured before, but I will break it down a little.

To start it off, we find 2 Allen wrenches and 3 Allen screws.  The Allen wrenches are different size for the 2 sizes of screw.  I never ended up using the middle screw, but there are other screws you will need to remove to install the Tilting/Piston Light Height Adjustment Mechanism.

Screw caps to cover the screws that screw in the seat into the backrest.

Here is the Tilt/Piston Lift Height Adjustment Mechanism included.  The unit’s handle acts as a Tilt locking mechanism and the knob is a tilt tension control allowing to control how quickly or slowly you can lean back and forward.

120MM Class-4 Gas Lift Piston supporting up to 330lbs (150kg).

To make sure you don’t get all oily or the piston gets dusty, the package includes a telescoping lift cylinder dust cover shroud.

To keep everything firm, the five-star base is made out of sturdy aluminum.

To keep you rolling and to fill up the five-star base, the package includes 5 x 3” Polyurethane Casters.

I was saving the cushy stuff for last, but here is the backrest.  You will notice, the back rest comes with the lower lumbar pillow and the neck pillow strapped on.  They can be removed and they can also be adjusted up and down, it came together when shipped.  If you wanted to you, you could also remove them.  Each pillow comes embroidered with the E-Win logo as well as the head rest which is built into the chair.


The seat of the chair, includes side pads to keep you comfy in the chair as well as the armrests.  In the rear is the portion to attach the backrest to the seat.

So let’s put this all together in the next page, Building the E-Win Hero Series HR-BC3D.

[nextpage title=”Building the E-Win Hero Series HR-BC3D”]

Sadly, since I lost the manual and E-Win does not have documentation on this, I cannot list an inventory sheet but you have this review as a point of reference.  Here is a video on building the chair that should help you, though it is really easy.

If you noticed, each time in the video I called out the chair, I had to dub my voice in there.  I called out the wrong model number but that’s OK.

Here’s the final build, beautiful isn’t she.  Let’s go over a little more in depth on this chair now that it’s fully built.

[nextpage title=”Features and Use”]

This chair has the basic features, and that’s really all you need.

Starting from the top, we can see the headrest if attached to the chair.  It comes embroidered with the E-Win logo with white threading.

Zooming in, we can see the PU (Polyurethane) material the seat is made out of.  Feels a bit like leather, but no animals were harmed in the making of this chair.

Stitching along the headrest and throughout the chair is very tight, meant to be very discrete.

So you can get a more close up shot of the next below.

The neck pillow attaches to the straps of the lower lumbar pillow coming around the bottom of the backrest.

It seems to be relatively standard for the pillows to connect this way, coming through the bottom of the backrest.

Coming up through the bottom, they come up the back of the chair, and are met with the other side of the strap moving along up.  Which of course also means these pillows are removable.

Coming up through the back through this slit.

To which of course, we are greeted yet again with the neck pillow.  Since these pillows are removable, let’s see how it looks like without them.

Here is what the seat looks like without the pillows on it.

The stitching here, even though its supposed to be out of site, is most definitely not out of mind.

Here are the pillows laid out flat.  Any of the pillows can be removed from this strap and the strap can be put back on, or just left off completely.

While the neck rest pillow is sealed, the lumbar pillow has an opening.

You are able to unzip the pillow and make it more firm by adding more cushioning or less firm by removing some.

This is the rear of the neck pillow.  See how it straps on to the main straps.

Enough with the pillows, lets move on to more of the chair.

The inside of the chair is made up of durable steel, helping the chair stay together longer.

The chair of course has arm rests, and like most you can raise and lower the arms.

Just lift and hold the lever while pulling the arm rest up or pushing it down and let go when you have found your perfect height.

Not an out of this world feature, but I wanted to show you.

The arm rests are also made out of PU material and are 11’ inches in length.  It is not incredibly cushy, but it is not solid either.

On the right side of the chair, we have the level to lower and raise the backrest.

While the chair cannot totally lay flat when the back is lowered it can recline to 155 degrees and upright to 85 degrees.

The chair also has a tilt and locking mechanism to let you rock your chair back and forward but so far.  With the chair upright, its almost impossible to rock it back and forward but if you pull the recliner handle back, to recline the back a little, then you are able to rock it back.

To make it rock, pull this handle outward (away from you) towards the right to “FREE” and on the right of the chair then you are able to rock the chair.  If you want to keep it in place, just pull it in towards you to lock it.  This is also the same handle to raise and lower the chair.

This knob is the Tilt control mechanism portion of it.  To make the tilt very free and loose, turn the knob to the right and to make it more firm and controlled, turn it to the left.

As I mentioned before, the lever to lock and unlock the title as well as lower and raise the seat is off to the right.  Let’s see how high the chair is completely risen from the ground to the bottom of the chair.

With the chair completely raised, it is 21 ½ inches off of the ground, that’s pretty high for me at least.

With the chair dropped completely as low as it can go, from the base of the chair to the ground it is about 17” inches.  I myself prefer it lower, but 98% of others seem to like it higher so this is perfect I think.

Finally, at the very bottom we have the 5 wheels.  The wheels are held in place by the Aluminum five-star base design and I will state that the base felt very durable as I was taking it out of the box and of course now using it.  I think it might have been better if the feet were further out to help with feeling a little more secure when leaning too far back.

As a racing chair, I expected racecar wheels or something just a bit more racey, but that’s OK the wheels are actually great.  The are much smoother than the Cougar racing chair I reviewed previously which leads me into my next video.


In this video I show you the differences between the Cougar Armor Gaming Chair and the E-Win Hero Series HR-BR3D.

Last thing is the warranty, it is not very out right but that has its pluses.  Rather than interpret it and possibly mess it up on the first shot, I will give you a straight copy/paste from their site and then explain it.

EwinRacing promises to repair or replace any EwinRacing product or component that is found to be defective in material or workmanship within five (5) years from the date of original purchase so long as you, the original purchaser, still owns it. EwinRacing further warrants the steel frame for a period of ten (10) years. This is your sole and exclusive remedy. This warranty is subject to the provisions below.This warranty is effective with purchases made on or after February 28, 2017. Purchases made before that date have a different warranty term, please consult your retailer.

This warranty does not apply and no other warranty applies to:
Normal wear and tear, which are to be expected over the course of ownership.
Modifications or attachments to the product that are not approved by EwinRacing.
Products that were not installed, used, or maintained in accordance with product instructions and warnings.
Products used for rental purposes.
Damage caused by the carrier in-transit is handled under separate terms.
Seating Usage: Normal commercial use for seating is identified as the equivalent of a single shift, forty- (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner.
EwinRacing does not warrant the color-fastness or matching of colors, grains, or textures of covering materials.
Notice to purchasers for home or personal use: Federal law does not permit the exclusion of certain implied warranties for consumer products. Therefore, if you are purchasing this product for home or personal use, the exclusion of implied warranties noted in the above paragraph does not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Yeah, I told you it was a lot to go through.  So as I see it, if you modify anything outside of the instructions I have provided and they have provided, it is out of warranty, so no mods or attachments.  All parts receive a standard 3-year warranty other than the Tilt/Piston Lift Height Adjustment Mechanism and the base and casters which receive a 5-year warranty.  The 10-year warranty is reserved to the frame of the unit itself which speaks VOLUMES to the quality of the frame, usually the shorty of the warranty provided means the lower confidence they have in those components, but still even 3 years for all the others is still great whereas most manufactures only provide 1 year.

With all that out of the way, lets go into the final portion of the review, “Final Thoughts and Conclusion”

[nextpage title=”Final Thoughts and Conclusion”]

When I initially reviewed the Cougar Armor Gaming chair, it was my first gaming chair review so the only thing I could compare it to was a standard office chair.  Some office chairs are very comfy, but a gaming chair is soooooooo much more and now having reviewed 2 of them I can provide you with a much more rounded evaluation.


The PU material is on par with what everyone seems to be doing and I much more prefer the PU faux leather material to leather.  This material feels very nice on my skin and did not cause me to sweat or slip and slide in the chair after hours of gaming.  The other thing it did not do is cause my butt to be in pain after all that time, the cushion on the HR-BR3D was done well.

The Cougar Armor Gaming chair has a decent amount of cushion and felt right but after about 3 or 4 hours, my butt started to hurt a bit, I can go for much longer on the HR-BR3D.  I mentioned a few times previously that I had broken my Coccyx bone a few years ago, a good roller skater I am not and it does not ever heal perfectly well so after prolonged usage I can really feel it, not so much on the E-Win though.  In comparison, the Cougar Armor Gaming chair falls flat.

Let’s see some of the Pros and Cons


  • PU Material feels like leather, but is not and it feels nice
    • Animal Cruelty free faux leather
  • Head and Lumbar Pillow add to the comfy feeling
  • 155° Fully Reclining back
  • Package includes everything need to build the chair
  • Includes White Gloves for White Glove Service
  • High quality components
  • Simple Build Process
  • 3, 5 and 10 Year Warranty
  • Very comfortable


  • Warranty is not very straight forward
  • This model only has a 2D arm rest, though the higher end models have more features (not really a con)
  • The only zipper was on the lumbar pillow, nothing else allows you to add or remove material to fluff it up more or flatten the pillow more.  The Cold Molding Foam must be amazing.
  • A bit expensive, but on par with what’s on the market with similar features.

The biggest con here is the warranty is not flat, but that could be a great thing to depending on how it works out for you.  To be expected, it’s not cheap but anything like this in comparison is going to be around the same price, some a bit lower and some a bit higher and its not always about the chair, but the quality of the pieces and warranty help drive the cost.


The chair is very very comfortable and pillows are a plus but as I was writing this very section, I removed the pillows and WOW, so much more comfortable to me at least.  The pillows are nice, the lumbar one is a bit bigger and makes you feel a bit odd in the chair, though it is a personal preference, I think I may leave it without the pillows myself.

One of the little things that got me was the inclusion of the gloves, I have never seen this before in other chairs (it may have happened before but I have never seen it) but its very nice.  The little things I think is what catches you and this caught me.

With all of this, I award the E-Win Hero Series Computer Gaming Chair HR-BR3D a 9.3 out of 10, and Editors Choice.

Great job E-Win, the chair is amazing.

If you want to pick one up, please use either of these links provide below and be sure to use coupon code “DRAGON” for an extra 10% off.

Hero Series: https://www.ewinracing.com/14-hero-series

Champion Series: https://www.ewinracing.com/13-champion-series

We are influencers and brand affiliates.  This post contains affiliate links, most which go to Amazon and are Geo-Affiliate links to nearest Amazon store.