Features and Use
This chair has the basic features, and that’s really all you need.
Starting from the top, we can see the headrest if attached to the chair. It comes embroidered with the E-Win logo with white threading.
Zooming in, we can see the PU (Polyurethane) material the seat is made out of. Feels a bit like leather, but no animals were harmed in the making of this chair.
Stitching along the headrest and throughout the chair is very tight, meant to be very discrete.
So you can get a more close up shot of the next below.
The neck pillow attaches to the straps of the lower lumbar pillow coming around the bottom of the backrest.
It seems to be relatively standard for the pillows to connect this way, coming through the bottom of the backrest.
Coming up through the bottom, they come up the back of the chair, and are met with the other side of the strap moving along up. Which of course also means these pillows are removable.
Coming up through the back through this slit.
To which of course, we are greeted yet again with the neck pillow. Since these pillows are removable, let’s see how it looks like without them.
Here is what the seat looks like without the pillows on it.
The stitching here, even though its supposed to be out of site, is most definitely not out of mind.
Here are the pillows laid out flat. Any of the pillows can be removed from this strap and the strap can be put back on, or just left off completely.
While the neck rest pillow is sealed, the lumbar pillow has an opening.
You are able to unzip the pillow and make it more firm by adding more cushioning or less firm by removing some.
This is the rear of the neck pillow. See how it straps on to the main straps.
Enough with the pillows, lets move on to more of the chair.
The inside of the chair is made up of durable steel, helping the chair stay together longer.
The chair of course has arm rests, and like most you can raise and lower the arms.
Just lift and hold the lever while pulling the arm rest up or pushing it down and let go when you have found your perfect height.
Not an out of this world feature, but I wanted to show you.
The arm rests are also made out of PU material and are 11’ inches in length. It is not incredibly cushy, but it is not solid either.
On the right side of the chair, we have the level to lower and raise the backrest.
While the chair cannot totally lay flat when the back is lowered it can recline to 155 degrees and upright to 85 degrees.
The chair also has a tilt and locking mechanism to let you rock your chair back and forward but so far. With the chair upright, its almost impossible to rock it back and forward but if you pull the recliner handle back, to recline the back a little, then you are able to rock it back.
To make it rock, pull this handle outward (away from you) towards the right to “FREE” and on the right of the chair then you are able to rock the chair. If you want to keep it in place, just pull it in towards you to lock it. This is also the same handle to raise and lower the chair.
This knob is the Tilt control mechanism portion of it. To make the tilt very free and loose, turn the knob to the right and to make it more firm and controlled, turn it to the left.
As I mentioned before, the lever to lock and unlock the title as well as lower and raise the seat is off to the right. Let’s see how high the chair is completely risen from the ground to the bottom of the chair.
With the chair completely raised, it is 21 ½ inches off of the ground, that’s pretty high for me at least.
With the chair dropped completely as low as it can go, from the base of the chair to the ground it is about 17” inches. I myself prefer it lower, but 98% of others seem to like it higher so this is perfect I think.
Finally, at the very bottom we have the 5 wheels. The wheels are held in place by the Aluminum five-star base design and I will state that the base felt very durable as I was taking it out of the box and of course now using it. I think it might have been better if the feet were further out to help with feeling a little more secure when leaning too far back.
As a racing chair, I expected racecar wheels or something just a bit more racey, but that’s OK the wheels are actually great. The are much smoother than the Cougar racing chair I reviewed previously which leads me into my next video.
In this video I show you the differences between the Cougar Armor Gaming Chair and the E-Win Hero Series HR-BR3D.
Last thing is the warranty, it is not very out right but that has its pluses. Rather than interpret it and possibly mess it up on the first shot, I will give you a straight copy/paste from their site and then explain it.
EwinRacing promises to repair or replace any EwinRacing product or component that is found to be defective in material or workmanship within five (5) years from the date of original purchase so long as you, the original purchaser, still owns it. EwinRacing further warrants the steel frame for a period of ten (10) years. This is your sole and exclusive remedy. This warranty is subject to the provisions below.This warranty is effective with purchases made on or after February 28, 2017. Purchases made before that date have a different warranty term, please consult your retailer.
This warranty does not apply and no other warranty applies to:
Normal wear and tear, which are to be expected over the course of ownership.
Modifications or attachments to the product that are not approved by EwinRacing.
Products that were not installed, used, or maintained in accordance with product instructions and warnings.
Products used for rental purposes.
Damage caused by the carrier in-transit is handled under separate terms.
Seating Usage: Normal commercial use for seating is identified as the equivalent of a single shift, forty- (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner.
A WORD ABOUT COLOR VARIATIONS, FABRICS AND FINISHES:
EwinRacing does not warrant the color-fastness or matching of colors, grains, or textures of covering materials.
TO THE EXTENT ALLOWED BY LAW, EwinRacing MAKES NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EwinRacing WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Notice to purchasers for home or personal use: Federal law does not permit the exclusion of certain implied warranties for consumer products. Therefore, if you are purchasing this product for home or personal use, the exclusion of implied warranties noted in the above paragraph does not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Yeah, I told you it was a lot to go through. So as I see it, if you modify anything outside of the instructions I have provided and they have provided, it is out of warranty, so no mods or attachments. All parts receive a standard 3-year warranty other than the Tilt/Piston Lift Height Adjustment Mechanism and the base and casters which receive a 5-year warranty. The 10-year warranty is reserved to the frame of the unit itself which speaks VOLUMES to the quality of the frame, usually the shorty of the warranty provided means the lower confidence they have in those components, but still even 3 years for all the others is still great whereas most manufactures only provide 1 year.
With all that out of the way, lets go into the final portion of the review, “Final Thoughts and Conclusion”